Return & Refund Policy
Your satisfaction is our priority. If you receive a damaged, defective, or incorrect product, we're here to help.
Returns
- Returns are accepted only for damaged, defective, or wrong items.
- Please contact us within 48 hours of delivery with clear photos or videos of the product and packaging.
- Products must be unused and returned in their original packaging.
Refunds
- Once your return request is approved and the product is inspected, your refund will be processed.
- Online payment refunds are credited to the original payment method within 5–7 business days.
- For Cash on Delivery (COD) orders, refunds are processed via bank transfer or UPI after verification.
Exchanges
- If you receive a damaged or incorrect item, we will arrange a replacement at no additional cost (subject to product availability).
Non-Returnable Items
- Products that have been used, damaged after delivery, or returned without original packaging.
- Items requested for return after the eligible return period.
- Products marked as Final Sale or Non-Returnable, unless received damaged or defective.